In this post, I will show you how to save an email as PDF from your iPhone, iPad, or Mac, without having to use a third-party application. You will then be able to either share this PDF with someone, or save it locally on your device or your computer. For this tutorial, we will assume that you are using the default Mail application on your iPhone, iPad, or Mac.
Most third-party email clients have their own feature to print an email to PDF, so the method depends greatly on the app you use. But if you use the stock Mail app, these instructions will work perfectly for you.
The screenshots in this part of the guide were taken on an iPhone, but the steps are identical on iPad. Do a pinch-to-zoom gesture on the image preview of the email. If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right.
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It's possible that the problem is in your document, so let's try printing from a different document to test that idea. If it prints successfully that tells us that the problem is in your existing document.
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See Troubleshoot damaged documents in Word for Mac. Try printing again. If it prints successfully that tells us the problem is with the font you're using.
The easiest solution is to use a different font for your text. To test whether another program can communicate with the printer, and whether the printer driver is functioning, try to print from another program such as Notes. If it prints successfully from Notes that tell us that you have a problem with your installation of Microsoft Office. In that case you may need to uninstall Office from your Mac and then reinstall it. See Troubleshoot Office for Mac issues by completely uninstalling before you reinstall. If it does not print successfully from other programs that suggests there may be a problem with the printer drivers or configuration.
To delete and add the printer, follow these steps:. In the Printer list, click the printer that you want to add, and then click Add. Go back to your Microsoft Office application and try printing to the printer you just re-added.
If it still won't print, it may be that you need to replace your print driver files. Deleting and reinstalling your printer resets that printer's settings but may not always replace the print driver files. Follow these steps to replace those:.
Office 365 (Outlook 2016 for Mac) - Print Email/Calendar information
Choose Reset printing system from the shortcut menu. The folder will be named "New Folder With Items" by default, which is fine for our purposes. When we're done you can delete that folder to save space. Repeat the process you did for deleting and reinstalling the printer. This time your system will download and install new printer drivers too.
Go back to Office and test your printing again. If it still doesn't work your printer preference files might be causing the problem.
Office (Outlook for Mac) - Print Email/Calendar information
Corrupted printer preference files may cause printing issues. To replace the printer preference files, follow these steps:. Hold down the Apple or Command key, and then click each com.